GBB Contact Plus
Hosted Contact Centre Service with shared contact centre infrastructure and multi-tenant CRM. Business Process Automation and shared Call distribution infrastructure. This has options to deliver via physical IP/Video phones or soft phones, on-premise Agents or uses multi-purpose Agents. The facility is provided along with tools, systems etc.
GBB Cloud Mail
This is specific for the government. It is an official and secure platform that can be accessed anytime and anywhere on any device and on the government domain (.gov.ng)
GBB Cloud ECM
High productivity and collaboration team sites integrated with the Central Government Intranet Portal (Govnet) for templated services to MDAs–correspondence management, access to government publications, computer based training/testing, Access to e-Cabinet (FEC EDMS), file sharing and standard Government to Government (G2G) or Government to Enterprise (G2E) processes like correspondence management, file registry automation etc
GBB Shared Web
Managed Web and Application hosting for Small and Medium enterprises and MDAs. This service includes developer support.
Galaxy Cloud Platform (GxCP) is a Dedicated Virtual Machine for Enterprises & MDAs to host demanding/high performance websites, service portals or applications. Service also offers optional developer support and optional security protection.
High Availability (HA)/Disaster Recovery (DR) and Business Continuity (BC) services for customers who run On – Premise or GxCP Cloud Workload but require high availability – with pre-agreed Recovery Point/Recovery Time Objectives (RPO/RTO) Guarantees.
Basic data dump with simple back up and restore processes for Ministries, Departments and Agencies (MDAs).